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You acknowledge that any information you may provide on the third party website shall be subject to the confidentiality, security and privacy terms of such website. It is advisable for you to read the privacy policy statements of such website.
Currently, you may only purchase a comprehensive car insurance policy (also known as a first-party policy) on RHB Insurance Online and Mobile App which provide the following coverage:
If you wish to purchase another type of car insurance coverage (i.e Third Party, Third Party Fire and Theft), you can contact us through the following channels:
You can contact us through the following channels:
RHB Private Car Insurance provides insurance against liabilities to other parties for injury or death, damage to other parties’ property and accidental or fire damage to your car or theft of your car. Our key benefits include:
If the sum insured of your car is less than the market value (under-insured) at the time of the loss, we will apply the Average Clause which means we will only bear part of the loss in proportion to the difference between the market value and the sum insured as per the formula below:
The balance will be borne by you. This will only apply if the under-insurance amount is more than 10% of the market value.
Sample illustration:
Market value upon purchase in 2020: RM80,000
Under-insured for RM60,000
Market value upon damage/loss in 2022: RM70,000
Cost of damage/loss: RM10,000
Average Clause amount calculation as such: RM60,000/RM70,000 x RM10,000 = RM8,571
You need to bear the balance of RM571
You may select the following add-ons with additional premium during quotation:
Note: This is subject to agreement by your insurers and will incur an addition premium. The list of add-ons may be amended from time to time.
Follow the steps below:
Alternatively, you may submit your claim through the RHB CLAIMS PORTAL. You may refer to the guide here.
For Own Damage (OD) claims, the required documents for filing a claim are listed below:
For Own Damage Knock-for-knock (ODKFK) claims, the required documents for filing a claim are listed below:
For windscreen claims, the required documents are listed here.
Usually the panel repairer will assist to obtain full set of police documents.
The processing time for Own Damage claims is as follows:
Note: Depending on the type of claim, the claims process duration may vary.
Our comprehensive travel insurance protects you against the costs and risks of traveling locally or internationally. Our key benefits include:
The coverage for overseas travel begins 24 hours prior to the insured person's departure from Malaysia. The coverage will end on the earliest of the following events:
If your belongings are pick-pocketed while you're traveling overseas, here's what our coverage includes: We will reimburse you for reasonable additional costs related to accommodation, travel expenses, and communication expenses that are necessary for obtaining replacements for your lost passport, visa, or travel documents during your trip. However, there are certain conditions to keep in mind:
Our coverage does not apply if the loss is due to:
In case you are unable to travel, we do offer refunds for flights and accommodation under the following circumstances:
If the airline loses your baggage, it's important to report the loss to the authorities or the airline that operated your flight immediately, within 24 hours of discovering the loss.
For detailed information regarding the process and coverage, please refer to the policy wording under the section titled “Personal Luggage and Personal Effects.”
By reporting the loss promptly and referring to the specific details outlined in the policy wording, you can initiate the necessary procedures to address the issue of your lost baggage.
If you have a pre-existing illness, please note that the travel insurance policy excludes coverage for such conditions. The policy defines pre-existing conditions as any condition that you were reasonably aware of in the twelve (12) months before the policy's effective date.
Reasonable knowledge of a pre-existing condition includes the following scenarios:
In summary, if you have a pre-existing illness that falls within these criteria, it would not be covered by the travel insurance policy.
To make a claim, please notify us as soon as you return from your trip. You can contact us through the following channels:
The processing time for claims is as follows:
Note: Depending on the type of claim, the claims process duration may vary.
Individual who is aged between 30 days to 70 years (both ages inclusive) and is renewable up to 100 years old on next birthday. Your policy may cover your spouse and dependent children subject to the following:
Our comprehensive medical insurance protects you against the unexpected medical needs with flexibility that meets your needs. Our key benefits include:
*Policy is renewable at the option of the policyholder subject to terms and conditions.
To make a claim, please notify us as soon as possible. You can contact us through the following channels:
The processing time for claims is as follows:
Note: Depending on the type of claim, the claims process duration may vary.